Saturday, March 18, 2017

Myfordmobile , reset your cars modem

I have an Ford Energi car. Sometimes it loses the ability to communicate alerts specifically through the app.

The solution is simple, pull fuse # 10.

To do this most easily, you'll need a pair of needle-nose plyers, or similar.

1. Find the fusebox below the dash - the bottom panel pulls out.
2. Find fuse #10, it's a red one which says 5.5 on it.
3. Pull the fuse, and set it aside. wait 5 or so minutes.
4. Re-insert the fuse.


If you happen to lose the fuse (I did, it fell behind the carpet in the car) you'll likely have to order a new one online. It's called an ALT fuse (

The photo from below the dash show the larger power connector and it's release mechanism
This is a 2015 Ford Fusion Energi.


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  2. My 12 year old son, Steven, was easily able to pull fuse #10/11 which fixed the problem immediately. My car is once again communicating with both the MFM app and website. pulling the fuse is just like unplugging your modem at home. Instant Reset, no data lost.

  3. WOW. Removing the #10 fuse under the dashboard for five minutes worked. My 2016 Fusion Energi is now online.