Wednesday, January 18, 2012

hidden com module causing outlook to create a popup error on launch

error message on outlook load stating there was a problem with a com module, which then could not be found referenced anywhere

Someone has copied the .extended file in the outlook folder, which has references to invalid information.

find the extended data file in the hidden folder %userprofile%\appplication data\local\microsoft\outlook or %userprofile%\application data\roaming\microsoft\outlook

rename the extension to .old or (re)move it the file. Outlook should rebuild correctly the next time it loads.

note: do not remove a pst or ost.

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