Tuesday, February 7, 2012

Slow Copier Printing

Problem:
Some documents printed to a copier come out extremely slow. It seemed to be only certain, scanned PDF's that the Savin would really hang up on, about a page every 30 seconds.

Solution:
After much running around, trying different scenarios, drivers and hardware, we found that the copier had an old HDD in it which was set to fat16 and caused a quagmire of conversion, trying to get the data printed correctly. A quick upgrade by our copier techs (shoutout to ABR of Savannah!) to a larger, more modern HDD in the right format quickly alievated the issue.

Other:
It wasn't an issue on their XP installations but it became slow after we migrated to a terminal server.

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