Tuesday, February 7, 2012

Slow Copier Printing

Some documents printed to a copier come out extremely slow. It seemed to be only certain, scanned PDF's that the Savin would really hang up on, about a page every 30 seconds.

After much running around, trying different scenarios, drivers and hardware, we found that the copier had an old HDD in it which was set to fat16 and caused a quagmire of conversion, trying to get the data printed correctly. A quick upgrade by our copier techs (shoutout to ABR of Savannah!) to a larger, more modern HDD in the right format quickly alievated the issue.

It wasn't an issue on their XP installations but it became slow after we migrated to a terminal server.

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